Frequently asked questions.
What’s the best way to use the No Rake Net?
We recommend putting the net down a week or so before the heavy debris starts falling off the tree. Then, empty as needed. It’s not recommended to leave the net on the grass for an extended period of time. It’s recommended to fill and empty as many times as needed through the season.
What type of business is this?
We are women-owned, family business focused entirely on our flagship product - the No Rake Net.
Where did the idea come from?
It all started with a challenge to find a better way to deal with the leaves in our own yard. But, we know that we can help our friends and neighbors reclaim precious time that would normally be spent raking leaves or dealing with yard debris.
When will I receive my order?
Most orders leave our warehouse within 48 hours, but the time in transit will vary. All orders ship from Cleveland, Ohio.
How much does it cost to ship?
Shipping is free to any destination in the United States. At this time, we are not shipping internationally. If you are interested in receiving a shipment outside of the United States, please send us a message.
What are the shipping options?
At this time, all orders are shipped via USPS First Class.
Where are you located?
We’re based in Brecksville, Ohio, just outside of Cleveland, but we happily serve customers all over the United States.
What is the return policy?
You can read our complete return policy here.
Is my payment information secure ?
We use Stripe for payment processing. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry.
Do you work with distributors or retail partners?
We’re always looking for great ways to share the No Rake Net with more families. Please send us a message to start a conversation.